Customer Service

At Evaulthub.com, we are dedicated to providing excellent customer service. Whether you need help with an order, have a technical issue, or have a general inquiry, our team is here to support you. Below, you’ll find all the ways you can reach us, along with answers to common questions.

How Can We Help You?

Here are some of the ways we can assist you:

Order Support
If you’ve purchased a digital product and are having issues with downloading, accessing, or using it, we are here to assist you.

Technical Assistance
Encountering problems with the website or experiencing technical issues? Our team can help resolve any issues related to functionality or account access.

Refund & Return Requests
If you are not satisfied with your purchase, we are happy to help you understand your options under our Refund Policy.

Account Management
Have trouble accessing your account or need to update your details? We’re ready to guide you through the process.

General Inquiries
For general questions about our services, products, or marketplace, feel free to reach out.

Contact Us

We’re here to help! You can reach our customer service team through the following methods:

Email:
For assistance with orders, technical support, or general inquiries, please email us at:
support@evaulthub.com

Phone:
Our customer service team is available Monday to Friday, from 9 AM to 6 PM IST. You can call us at:
+91 999 551 2731

Live Chat:
For immediate assistance, you can use the Live Chat feature available on our website. Just click on the chat icon at the bottom-right of the page.

Contact Form:
You can also fill out our Contact Form, and our customer service team will get back to you as soon as possible.

Frequently Asked Questions (FAQ)

Before contacting us, you may find your answer in our Help Center or by reviewing some of the common questions below:

How can I reset my password?
Go to the login page and click on "Forgot Password." Enter your email address, and we’ll send you a link to reset your password.

I didn’t receive my download link after purchasing.
Please check your email’s spam or junk folder. If you still can't find it, contact us at support@evaulthub.com with your order details, and we’ll assist you.

How can I cancel an order?
Once a purchase is made, it is processed immediately. If there’s an issue with your order or if you want to request a refund, please review our Refund Policy and contact us directly.

Can I update my payment details?
Yes, you can update your payment method through your account settings. If you need further assistance, our team can help guide you through the process.

Business Hours

Our customer service team is available to assist you during the following hours:

  • Monday to Friday: 9 AM - 6 PM IST
  • Saturday & Sunday: Closed (except during special promotions or events)

If you contact us outside of business hours, we’ll get back to you as soon as possible during the next business day.

Address

For physical correspondence (if necessary):

Evaulthub.com
Hauptstraße 45,
10115 Berlin,
Germany

Social Media

Follow us for updates, promotions, and support via our social media channels:

We’re Here to Help!

At Evaulthub.com, your satisfaction is our top priority. Whether you need help with an order or have any other concerns, our dedicated customer service team is here to assist you. Don’t hesitate to reach out, and we’ll ensure that your issue is resolved quickly and effectively.

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